Shipping Policy

Effective Date: May 31, 2026

Thank you for shopping with Aiden Designs. We take pride in creating high-quality custom and personalized products. Please review our shipping policy below.

Processing Times

Most orders are processed within 3–10 business days. Processing times may vary depending on product type, order volume, and customization requirements.

Custom and personalized orders may require additional production time.

Shipping Methods

Orders are shipped using available carriers selected at checkout. Shipping options and rates are displayed during the checkout process.

Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, destination, and shipping method selected.

Delivery Estimates

Delivery times provided at checkout are estimates and are not guaranteed.

Aiden Designs is not responsible for delays caused by:

• Shipping carriers

• Weather conditions

• Holidays

• Natural disasters

• Incorrect shipping information provided by the customer

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is submitted and the order has not yet shipped, please contact us immediately.

If an order is returned due to an incorrect address, additional shipping charges may apply to reship the package.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Aiden Designs is not responsible for lost, stolen, or missing packages.

Customers should contact the shipping carrier directly regarding delivery issues.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide:

• Your order number

• A description of the damage

• Clear photos of the damaged item and packaging

We will review the issue and work with you to determine an appropriate resolution.

Contact Information

For questions regarding shipping, tracking, or delivery, please contact Aiden Designs through our website contact form or order email.